Welcome to Martine’s Handmade Soap. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Handmade Product Disclaimer
All of our products are handcrafted in small batches. Variations in color, scent, or texture may occur, which is completely normal and part of the beauty of handmade goods.
2. Product Use and Safety
Our products are made with natural ingredients and are intended for external use only. Always perform a patch test before full use. If irritation occurs, discontinue use immediately.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a
healthcare professional for any medical concerns.
3. Orders and Payments
By placing an order, you agree that all information provided is accurate and complete. Payments are processed securely through our approved payment partners. We reserve the right to cancel any order due to product unavailability, payment issues, or suspicious activity.
4. Shipping and Delivery
We make every effort to ensure timely delivery of your order. Processing times vary as all products are made to order. Delays may occur due to factors beyond our control, such as postal or weather conditions.
5. Returns and Exchanges
Due to the nature of our handcrafted skincare products, we cannot accept returns once the product has been opened or used. If an item arrives damaged or defective, please contact us within 7 days of receipt for assistance.
6. Limitation of Liability
Martine’s Handmade Soap shall not be held liable for any damages, injuries, or losses arising from the use or misuse of our products. Use of our products is at your own discretion and risk.
7. Intellectual Property
All website content, including text, images, and product descriptions, are the property of Martine’s Handmade Soap and may not be used or reproduced without permission.
8. Changes to Terms
We may update these terms and conditions at any time without prior notice. The updated version will be posted on this page with the effective date.
